This license is not valid in the selected country. It is required to verify the activation with the parent (previous) license which is already not renewable or expired. You can recover the new License Key through the Lost license form. Check the email account registered during purchase and look for any communication on behalf of ESET regarding this scenario. Your license credentials could have been reset to avoid overuse due to leaking practices.If you have renewed/enlarged/upgraded your product recently, ensure you are activating it using the most recent License Key supplied by ESET after purchase considering the previous credentials could be changed.If you cannot activate your product with a License key, manually disconnect a device from an ESET HOME account and activate your product with a License key again. Determine if you have the latest version of your ESET product. If you receive one of these activation errors with your ESET Windows home product, email ESET Technical Support.Īctivation was successful but something went wrong. If you are still unable to resolve your issue after performing these steps (or checking Activation error codes and messages), email ESET Technical Support.Īctivation error codes and messages Error code See the complete Activation overview diagram for more information and context about activation issues. This action requires Windows administration privileges. If any DNS poisoned entries are found, remove these entries from the hosts file using a text editor like Notepad or Notepad . Navigate to C:\Windows\System32\drivers\etc and verify if the hosts file contains any DNS poisoned entries related to the domain. Set your system clock properly to resolve the error. Restart your computer and attempt to activate it.Įrrors can occur when the system time on your machine is set incorrectly. Type the command netsh winsock reset and press the Enter key on your keyboard. Right-click the Command Prompt icon and select Run as administrator. You must have an active internet connection before you can download updates. Verify that your internet connection is active by visiting the ESET home page. Remove any previously installed antivirus software using the vendor's approved method. To resolve these issues follow the steps below: Business users Troubleshooting activation errorsĮSET products will display a number of ACT error codes (for example ACT.0, ACT.5, ACT.7, or ACT.21, view full list of ACT errors) if activation fails.
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